For the purpose of the Data Protection Act 1998, the data controller is Beiersdorf UK Ltd (Beiersdorf) with a registered office at:
2010 Solihull Parkway
Birmingham Business Park
The purpose of this privacy statement is to provide you with information concerning the collection, processing and use (hereinafter referred to as "use") of personal data. You can find out how here how to oppose the use of your personal data in accordance with the applicable data privacy provisions.
Personal data is information that identifies you, such as your name, e-mail or postal addresses. Beiersdorf does not collect personal data from you except when you specifically provide such data (e.g. when subscribing to e-mail newsletters, taking part in a survey, competition or sweepstake, ordering samples or brochures, or requesting for information) and consent to its use.
Beiersdorf will store, use, or transfer your personal data only in accordance with your consent and to the extent – with respect to content and time – needed in each specific case (e.g. to respond to your questions or concerns, to fulfill your requests or to inform you about the results of a competition or sweepstake).
In order to do this, Beiersdorf may share your personal data with other companies in the worldwide Beiersdorf group or to external service providers for further data processing. Service providers may, for example, be commissioned in the context of shipping goods, distributing advertising material or in the scope of competitions. Beiersdorf requires that these parties agree to process personal data based on our instructions and in compliance with this data protection notice.
Any other transfer of your personal data, for example the transfer of login data from our websites to a third party’s social community website or web service like Facebook or Twitter, requires your explicit prior consent. Beiersdorf guarantees that it will not sell or lease your personal data to a third party. We may, however, have to disclose information about you if we are required to do so by law or in response to enforceable governmental requests.
If we wish to use the data stored in your customer account for promotional purposes, we will always obtain your additional express consent (via a subscription to the NIVEA newsletter or NIVEA FOR ME, see below).
Should you no longer be interested in having a NIVEA customer account, you can delete it at any time. For this purpose, please log in to your customer account and carry out the deregistration process, or send us your revocation of consent to keeping the customer account (opt out notification) by e-mail.
If you have subscribed to the NIVEA newsletter and have agreed to the declaration shown in the above box, we will use your data in the following ways:
The NIVEA newsletter contains news, offers and other information from NIVEA or other brands of Beiersdorf. In the NIVEA newsletter you will receive individual advertising about our products or services, or proposals for participating in campaigns such as prize draws or product tests.
If you wish to take part in the NIVEA FOR ME loyalty programme and have agreed to the sample declaration shown in the above box, we will use your data in the following ways:
NIVEA FOR ME, the NIVEA world of experience, is specially orientated towards the requirements of women. By taking part you will receive the personal customer magazine, product samples and special offers from NIVEA and other brands of Beiersdorf (e.g. Labello, 8x4) regularly by e-mail and/or by post.
By registering, you declare that you are in agreement with your details being saved and used for market research and promotional purposes. We can then send you individual advertising about our products or services, or invite you to take part in campaigns such as competitions or product tests. For this purpose, we will contact you via those channels of communication that you specify to us in connection with your consent to being contacted, such as by e-mail, if you provide us with your e-mail address. Finally, we will also use your data to analyse and improve the effectiveness of our websites.
Should you no longer be interested in NIVEA FOR ME, you can unsubscribe at any time. For this purpose, please log in to your customer account and carry out the deregistration process, or send us your revocation of consent to take part in NIVEA FOR ME (opt out notification) by e-mail.
Cookies for use-based online advertising
We reserve the right to also use information that we have obtained by means of cookies from an analysis of the usage behaviour of visitors to our websites to show you specific advertising for certain of our products on our own websites. We believe that you as the user will benefit from this, because we show you advertising or content which, based on your user behaviour, we have reason to assume matches your interests, and you are therefore shown fewer randomly scattered advertising or certain content that could interest you less.
Here is how you can prevent cookies from being stored on your hard drive and/or delete them
You can set your web browser in such a way that cookies are prevented from being saved to your hard drive and/or you are asked each time whether you are in agreement with cookies being enabled. You can also at any time delete cookies that have been enabled again. You can find out how all this works in detail from your browser’s operating manual. You will find explanations for web browsers including Firefox, Microsoft Internet Explorer and Google Chrome at http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html and http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html. If you not allow cookies to be stored, this may lead to functional restrictions of our website.
Cookies used by us
(1) Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses a specific form of “cookie,”i.e. text file, which is stored on your computer and enables an analysis of your use of the website. The information about your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there. We would like to point out that Google Analytics has been expanded on this website to include the code “gat._anonymizeIp();” to ensure the anonymized recording of IP addresses (so-called IP masking). Due to the IP anonymization on this website, your IP address is shortened by Google within the territory of the EU and the Treaty States of the European Economic Community. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
(2) Google AdWords
This website uses Google AdWords, an analysis service of Google, and conversion tracking, which is part of Google AdWords. This is how it works: When you click on an advertisement displayed by Google, Google AdWords stores a cookie for conversion tracking (a “conversion cookie”) on the hard drive of your computer. Such cookies lose their validity after 30 days and do not make it possible for you to be personally identified. Should you visit certain pages on our website, we and Google can recognise that you have clicked on the advertisement and were re-directed to this page.
The information obtained by way of the conversion cookies serves the purpose of generating statistics for AdWords customers who utilise conversion tracking. Through these statistics we find out the total number of users who have clicked on the advertisement displayed by Google and accessed a page with a conversion tracking tag.
We also use Google Analytics to analyze data from AdWords and any cookies from “DoubleClick”for statistical purposes. If you do not want this to be done, you can deactivate it with the Ad Preferences Manager (https://www.google.com/settings/u/0/ads?hl=en).
For further information on the terms and conditions of use and data privacy with regard to Google AdWords, please visit: http://www.google.co.uk/policies/technologies/ads/
(3) Google DoubleClick
We use the Google DoubleClick function on our websites in order to evaluate the use of the website and make it possible for us, Google and other advertisers who co-operate with DoubleClick to be able to present to you with user-relevant advertising. For this purpose, a cookie is installed on the hard drive of your computer. With the aid of such cookies, your browser is allocated an anonymous identification number, and information on the advertising shown in your browser and its being accessed is collected. The information generated by the cookie on your use of websites is usually transferred to a Google server in the USA and saved there. Based on the information collected, interest-related categories are allocated to your browser. These categories are used to display interest-related advertisements.
Besides changing your browser settings, you can also permanently deactivate the DoubleClick cookie with the aid of a browser plug-in. With the plug-in, your deactivation settings for this browser are retained, even if you delete all cookies. You can obtain the browser plug-in for permanent deactivation here.
By using our website, you agree to the DoubleClick cookie being inserted and thus usage data from you being collected, saved and used in the manner described above for the purpose specified. You moreover agree that your data will be stored in cookies beyond the end of the browser session and can for example be accessed again when you next visit websites. You can revoke this consent at any time with effect for the future by deleting the DoubleClick cookie and permanently deactivating it.
Social plug-ins (“plug-ins”) of social networks are used on our websites, in particular the “Share” or “Share with friends” button of the provider “Facebook“, whose website facebook.com is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland, is responsible for Facebook.com in the UK.. The plug-ins are usually marked with a Facebook logo. Besides Facebook, we use plug-ins from “Google+” (Provider: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA), “Twitter” (Provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103) and “Pinterest” (Provider: Pinterest Inc., 808 Brannan Street San Francisco, CA 94103, USA).
For data privacy reasons, we have deliberately decided against utilising direct plug-ins of social networks on our websites. Instead, we use the “Shariff” solution. With the aid of Shariff, we can determine for ourselves when and whether data is transmitted to the operator of the respective social networks. For this reason there is essentially no data automatically transmitted to social networks such as Facebook, Google+, Twitter or Pinterest when you access our website. Only if you yourself actively click on the respective button does your web browser produce a connection to the respective social network's servers, i.e. by clicking on the respective button (e.g. “Pass on”, “Share” or “Share with friends”) you agree that your web browser will produce a link to the respective social network's servers and transmit usage data to the respective operator of the social network.
When registering for or logging into to the NIVEA customer account, you also have the option of authenticating yourself and thereafter registering or logging in with your existing profile at one of the following social networks: Facebook, Twitter or Google+.
For this purpose, you will find the corresponding symbols of the respective providers of the social networks supported by our website on the registration page or login page. Before a connection to the provider is established, you need to explicitly declare that you are in agreement with the process and data transmission described below:
When you click on the respective symbol, a new window (app) opens where you need to log in with your login data for the social network. After you have successfully logged in, the social network informs you which data (name and e-mail address) is transmitted to us for authentication within the scope of the registration or login process. Should you have agreed to this data transmission, the fields required by us for registration are filled in with the data transmitted. The data required by us to register or log in are (i) your name and (ii) your e-mail address.
Only once you have explicitly agreed to the use of the data transmitted and required will your data be stored by us and used for the purposes cited under No. 2. No link between the NIVEA customer account set up with us and your account at the corresponding social network takes place via the authentication process.
You can at any time and free of charge for the future object to the use of your personal data, arrange for partial or complete deletion or blocking, or request information on or correction of the data stored by us about your person. It is not necessary to adhere to a particular form. You can, for example, write to us by e-mail at email@example.com or use our contact form on the website.
We have adopted technical and organisational measures to protect your data from being lost, changed or accessed by a third party. The security procedures we use are regularly enhanced to reflect technological progress.
We may amend or update parts of the data privacy statement without informing you of this in advance. Please always check the data privacy statement before you use our website in order to be informed of the latest status in the event of any amendments or updates. Status of the data privacy statement: October 2015.